Discount codes or links are not working.
complete
Vini Coutinho
When I apply the discount code to a member profile it does not apply on check out.
and the links with discount codes are also not working.
Screen shot of member example above, I already set up a membership manually for her.
Example of discount code link: http://aethosclub.yayem.co/?promoCode=FM20
Yayem
marked this post as
complete
Yayem
marked this post as
in progress
Yayem
looking into this again
Vini Coutinho
Yayem But what if the members wants to choose?
Before we would add that there, and it would apply to any membership the member would like to pick, does this make sense?
If are filling all those things then we can just create it on Stripe directly, the idea is that you apply the discount and the person gets to choose how and where to use it
Yayem
Vini Coutinho Aranya Dhall- give this another try. We've hardened the system a bit to prevent this from happening again. Thanks for letting us know
Aranya Dhall
Yayem Hi Adam, still not working for this user - https://www.admin.yayem.co/membership/profile/68bfc873bafd04d6ea246758/profile
He is going to the payment terminal and discount is still not being applied. Do I delete him as a user and ask him to apply again? He doesn't want to pay unless the discount reflects as requested.
Yayem
Aranya Dhall we see no issues on our end. please reference this link in our help center to troubleshoot something like this. He should be having no issues and might just need to restart his app.