Guests unable to check in
Teri Rosenbaum
We have a couple instances of guests unable to check in. Attaching screenshots for each but both issues mean the guest is unable to complete check in.
The first instance produces an error - it would be great if you could add clarity to the error message(s) here as to why there is an error.
The second instance does not produce an error message, but does not let the user check in still.
Yayem
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Yayem
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Vini Coutinho we will add deeper error logging to our plans for guest check-in. Were you able to resolve for these two users?
Yayem
Vini Coutinho Teri Rosenbaum Please let us know if you were able to resolve this issue on your own.
Vini Coutinho
Yayem I have not, and it is still happening to some users
Teri Rosenbaum
cc Vini Coutinho